Shipping policy

At Cozy Nest, we are committed to delivering your order safely and efficiently.

Processing Time
·Orders are processed within 1–3 business days (excluding weekends and holidays).
·Once your order has been processed, you will receive a confirmation email with tracking information.

Shipping Time
Estimated delivery times:
·Canada: 5–10 business days
·United States: 7–12 business days
·International: 10–20 business days

Please note that shipping times may vary depending on your location and external factors such as carrier delays.

Shipping Rates
·Shipping fees are calculated at checkout based on your location and selected shipping method.
·We may offer free shipping promotions from time to time.

Order Tracking
·Once your order has shipped, you will receive a tracking number via email.
·Please allow 1–3 days for tracking information to update.

Shipping Delays
·While we do our best to ensure timely delivery, Cozy Nest is not responsible for delays caused by shipping carriers, customs, or unforeseen circumstances.

Incorrect Address
·Please ensure your shipping address is correct at checkout.
·We are not responsible for orders shipped to incorrectly provided addresses.

Lost or Stolen Packages
Cozy Nest is not responsible for lost or stolen packages confirmed as delivered.
If you experience an issue, please contact the shipping carrier directly.

Customs, Duties & Taxes
For international orders, customers are responsible for any customs fees, duties, or taxes required by their country.

Contact Us
If you have any questions about your order, please contact us at:
Thecozynestca@gmail.com